LUNO — Legal Notice

Last updated: October 2026

This Legal Notice applies to the LUNO website and online store, including all products, content, services, and other materials made available through the website.

1. Business Information

Business Name: LUNO

Email: lunoshop@use.startmail.com

2. Website Operator

This website is operated by LUNO.

LUNO operates an online store offering products to customers internationally.

3. Contact

For questions regarding orders, products, returns, refunds, shipping, or other customer-service matters, please contact:

Email: lunoshop@use.startmail.com

4. Intellectual Property

Unless otherwise stated, the content available on this website, including the LUNO name, logos, product names, photographs, graphics, text, designs, videos, and other materials, is owned by or licensed to LUNO and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

5. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, and other information displayed on our website are accurate and up to date.

However, colors and visual appearance may vary depending on your device or display settings.

We reserve the right to correct errors, update information, modify product availability, or discontinue products where permitted by applicable law.

6. Prices, Payments, and Orders

Prices and product availability may change before an order is placed.

The applicable price is the price displayed at the time your order is submitted, subject to applicable law.

Payment must be successfully processed before an order can be accepted and fulfilled.

Additional taxes, duties, customs charges, or other fees may apply depending on the customer's location.

7. Shipping

Shipping and delivery information is provided in our Shipping Policy.

Orders are generally prepared within 2–3 business days, followed by an estimated shipping transit time of 9–10 business days.

These are estimated delivery timeframes and are not guaranteed delivery dates unless expressly stated otherwise.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Our standard voluntary return period is 15 days from delivery, subject to the conditions described in that policy.

Nothing in our policies is intended to remove or restrict mandatory consumer rights that apply in the customer's jurisdiction.

9. Privacy

The collection and use of personal information through this website are governed by our Privacy Policy.

Please review our Privacy Policy for information about how personal information is collected, used, stored, and shared.

10. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

LUNO does not control third-party websites or services and is not responsible for their content, availability, policies, or practices.

Your use of third-party websites and services may be subject to their own terms and policies.

11. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Temporary interruptions may occur due to maintenance, technical issues, updates, security incidents, or circumstances outside our reasonable control.

12. Consumer Rights

Nothing in this Legal Notice, our Terms of Service, Shipping Policy, Return & Refund Policy, or any other policy on our website is intended to exclude, restrict, or replace any mandatory consumer rights, guarantees, warranties, cancellation rights, refund rights, or other legal remedies that cannot legally be excluded or restricted in the customer's jurisdiction.

Where mandatory law provides rights or protections that differ from our policies, the applicable law will prevail.

13. Governing Law

Any applicable governing law will be determined in accordance with the applicable laws and mandatory consumer protection rules governing the transaction.

Nothing in this section limits any mandatory consumer rights applicable to customers in their jurisdiction.

14. Updates

We may update this Legal Notice from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The latest version will be made available on this page.

15. Contact Information

LUNO

Email: lunoshop@use.startmail.com

Business Name: LUNO

For customer support: lunoshop@use.startmail.com